The Role of Public Relations in Targeting Market Consumers Using Audience Strategies by Wilcox: A Case Study of Rumah Pintar Juanda Cendekia

Authors

  • Cyrila Tabina Dara Valencya Universitas Pembangunan Nasional "Veteran" Jawa Timur
  • Cici Humaida Universitas Pembangunan Nasional Veteran Jawa Timur
  • Tamtatsila Dwi Ardiansyah Universitas Pembangunan Nasional Veteran Jawa Timur
  • Navisatul Izzah Universitas Pembangunan Nasional Veteran Jawa Timur

Keywords:

Rumah Pintar Juanda Cendikia, Quantitative, Target Market, Audience, Education Place

Abstract

This study explores the role of public relations in targeting market consumers through audience strategies, with a specific focus on Rumah Pintar Juanda Cendekia, an educational and entertainment center in Sidoarjo, East Java. Originally established as a response to the 2004 Aceh tsunami to support affected children, the Rumah Pintar faced declining public interest by 2019 due to inadequate marketing efforts. Utilizing Wilcox's audience diversity theory, this research examines how strategic public relations interventions revitalized the institution's engagement with its diverse audience. The findings demonstrate the critical importance of tailored PR strategies in enhancing public interest and sustaining the relevance of educational institutions in a competitive landscape.

References

Creswell, J. (2008). Educational research: Planing, Conducting, an Evaluating Quantitative and Qualitative research. Merrill.

Creswell, J. W. (1979). Professional Development Training Needs Of Departement Chairpersons : A test of The Bgilan Model.

Creswell, J. W. (2007). Mixed Method Research: Introduction and Application. SAGE.

Creswell, J. W. (2009). Research Design Qualitative,Quantitative, and Mixed Methods Approaches. Lincoln: SAGE.

Creswell, J. W., Plano Clark, V., Gutman, M., & Hanson, W. (2003). Advanced Mixed Methods Design.

Dennis L. Wilcox, G. T. (2015). Public Relations Strategies and Tactics. USA: Pearson Education.

Damayanti, I.A., Yuliastrid, D., Susanto, I.H., Damayanti, A.N.A. (2023). Level of Satisfaction with Outbound Rides Facilities Rumah Pintar Juanda Cendekia Sidoarjo. Jambura Health and Sport Journal, 5(2): 178-187. https://doi.org/10.37311/jhsj.v5i2.21304

Indrasari, M. (2019). Pemasaran dan Kepuasan Pelanggan. Surabaya: Unitomo Press.

Martilla, J. A., & James, J. (1997). Importance Performance Analysis. Journal of Marketing, 41(1),77-79. http://www.jstor.org/stable/1250495

Parasuraman, A., Zeithaml, V.A., & Berry, L.L. (1985). A Conceptual Model of Service. Journal of Marketing, 49(4), 41-50. https://doi.org/10.2307/1251430

Wilcox, D. L., Cameron, G. T., & Reber, B. H. (2015). Public Relations Strategies and Tactics. USA: Pearson Education.

Wilcox, D. L., Cameron, G. T., & Reber, B. H. (2015). The Role and Scope of Research in Public Relation : Audience.

Wilson, L. J., & Ogden, J. (2012). Strategic Communications Planning for Effective Public Relations and Marketing.

Yulianto, A. D. (2017). Pengaruh Kualitas Layanan Terhadap Kepuasan Pelanggan. Surakarta: Universitas Muhammadiyah Surakarta.

Downloads

Published

2024-08-23

How to Cite

Valencya, C. T. D., Humaida, C., Ardiansyah, T. D., & Izzah, N. (2024). The Role of Public Relations in Targeting Market Consumers Using Audience Strategies by Wilcox: A Case Study of Rumah Pintar Juanda Cendekia. Journal of English Studies and Business Communication, 1(1), 1–6. Retrieved from https://jesscom.upnjatim.ac.id/index.php/jesscom/article/view/6